Technical Account Engineer

06 July 2018

As a Technical Account Engineer you will:

  • Day to day service and management of clients and partners;
  • Account management by analysing client technical problems and finding solutions;
  • Provide training and demo sessions on our technology;
  • Evaluate customer implementations against best practice;
  • Work closely with our partners on technical projects;
  • Contribute to achieving revenue goals;
  • Work with product engineering on product development;
  • Build cross functional relationships with (internal) stakeholders;
  • Technically connect new partners to our platform and;
  • Ensure customer satisfaction.

Person profile

  • A technical background on bachelor or master degree, for instance Chemical or Mechanical engineering;
  • Knowledge about optics has added value;
  • Several years of experience in a similar position within (process) industry;
  • Candidates with experience for working at glass makers or OEM are preferred;
  • High level of responsibility, innovative, pragmatic, independent, representative;
  • A firm personality who is able to balance between customer and company interests;
  • Knowledge of ISO TS16 949;
  • Knowledge and experience of MS Office (Word/Excel) and statistical programs;
  • Proficiency of the English language on mother tongue is required, additional languages like Dutch, French, Italian, Polish or German is not required but surely beneficial.

Summary

Location
Roermond

Employment type
Full-time

Job type
Office

Marc Frings Human Resources Business Partner
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